Why choose Vista

Vista is a non-profit organisation and fully-accredited community service provider.

We uphold your rights

Our support programs are delivered in keeping with the Victorian Charter of Human Rights and Responsibilities.

Upholding your rights to freedom, respect, equality and dignity is integral to our services.

Customer relationship focus

We focus on developing strong relationships with the people we support, their families and other agencies as this enables us to provide the highest quality personalised service. We get to know you and are available to listen to your needs and tailor your support.

Quality assurance

We have a robust system of quality checks and evaluations to make sure that our support services meet the needs and expectations of the people we support.

Our internal and external quality processes include:

  • Disability Framework - in line with the State Disability Plan and the new Outcome Standards, our systems are being updated to ensure we meet and document individual requirements in readiness for external monitoring by 2012.
  • Occupational Health and Safety – we are committed to fulfilling both our moral and legal responsibility by providing and maintaining a work environment that is safe and healthy for everyone. We are compliant with the Victorian Government's Disability Self-Assessment System (DSAS).
  • Annual financial audit
  • ISO - We meet the requirements of ISO 9001: 2000 Quality Systems
  • Customer feedback and complaints system